Refund policy
Refund Policy
Thank you for shopping with us! We want you to be completely happy with your purchase. If you are not satisfied, we’re here to help.
1. Returns
- You have 30 days from the date of delivery to request a return.
- To be eligible, items must be unused, in the same condition you received them, and in the original packaging.
2. Refunds
- Once we receive your returned item, we will inspect it.
- If approved, we will issue a refund to your original payment method within 7 business days.
- Shipping costs are non-refundable, except in cases of defective or incorrect items.
3. Exchanges
- We replace items only if they are defective or damaged.
- To request an exchange, contact us at parisauren@gmail.com
4. Non-Returnable Items
- Certain items cannot be returned:
- Gift cards
- Downloadable products
- Final sale items
5. How to Request a Refund
- Contact us at parisauren@gmail.com with your order number and reason for return.
- We’ll provide instructions on how and where to send your item.
6. Late or Missing Refunds
- If you haven’t received your refund within 7 business days after approval, check your bank account or contact your payment provider.
- Still missing? Contact us at parisauren@gmail.com so we can help.